Revised May 11, 2005
Acecom, Inc. -San Antonio, aka InkSell.com is
a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit
organization whose mission is to enable individuals and organizations to
establish trusting relationships based on respect for personal identity and
information by promoting the use of fair information practices.
statement covers the site WWW.INKSELL.COM. Because we want to demonstrate our
commitment to our users?privacy, we have agreed to disclose our privacy
practices and have them reviewed for compliance by TRUSTe.
If users have questions or concerns regarding this statement, you should first
contact the CUSTOMER SERVICE DEPARTMENT by email:
firstname.lastname@example.org , by phone or
postal mail. If you do not receive acknowledgment of your inquiry or it is not
satisfactorily addressed, you should then contact TRUSTe through the
TRUSTe Watchdog Dispute
TRUSTe will serve
as a liaison with the Web site to resolve users concerns.
Information Collection and Use
We request information from the user on our order form hosted by Yahoo! A user
must provide contact information (such as name, email, and shipping address) and
financial information (such as credit card number, expiration date). This
information is used for billing purposes and to fill customerís orders. If we
have trouble processing an order, the information is used to contact the user.
The security of your personal information is important to us. Although no
method of transmission over the Internet, or method of electronic storage is
100% absolute secure, we follow
leading industry standards to protect the personal information
submitted to us, both during transmission and once we receive it.
When you enter sensitive information (such as credit card numbers) on our Yahoo-hosted order form, Yahoo encrypts the
information using secure socket layer technology (SSL). To learn more
about SSL and other security measures being taken during the order process, follow this link:
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. To unsubscribe through the newsletter
itself, click on the link provided at the bottom of every newsletter. You may also opt-out by contacting us at
(800) 255-0483, or by mail to 14833 Bulverde Road, San Antonio, Texas 78247.
On rare occasions it is necessary to send a service-related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out of
these communications, though they can deactivate their account. However, these
communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and
in regards to issues relating to their account we reply via email or phone, in
accordance with the users wishes.
Cookies and Log Files
visitors enter our site for the purpose of revenue sharing and affiliate
programs; and 2) to identify and track where visitors are coming
from for marketing purposes. We use log information to identify general site
usage information such as peak visitor times, daily visits, etc. We do not
link the information we store in cookies to any personally identifiable
information you submit while on our site.
Testimonials: We reserve the right to post customer comments on our site but will not publish a
full name without permission. If we wish to include a
name associated with a testimonial or survey response, we will contact that
individual by phone or email requesting permission to use their complete name.
Though we make
every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such
action is necessary to comply with an appropriate law enforcement investigation,
current judicial proceeding, a court order or legal process served on our Web
site, or as required by law.
Third Party Intermediaries
We use an outside delivery company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information. The
requested information typically includes contact information (such as name and
shipping address), and demographic information (such as zip code). Contact
information will be used to notify the winners and award prizes. Anonymous
survey information will be used for
purposes of monitoring or improving the use and satisfaction of this site.
Users?personally identifiable information is not shared with third parties. Though we may use an intermediary to
conduct these surveys or contests, they may not use users?personally
identifiable information for any secondary purposes.
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friendís name and email address. We will automatically
send the friend a one-time email inviting them to visit the site. We store this
information but the emails are for the sole purpose of sending this one-time
email and tracking the success of our referral program.
Correcting/Updating/Deleting/Deactivating Personal Information
If a userís personally identifiable information changes (such as zip code,
phone, email or postal address), or if a user no longer desires our service, we
provide a way to correct, update or delete/deactivate users' personally
identifiable information. For this, please contact Customer Support at
email@example.com or, contact us by telephone or postal mail at the contact information listed
Notification of Changes
privacy statement, the homepage, and other places we deem appropriate so our
users are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it. We will use information in
If, however, we are going to use users?personally identifiable information in a
manner different from that stated at the time of collection we will notify users
via email and / or by posting a notice on our Web site for 30 days.
A Division of Acecom, Inc - SA
14833 Bulverde Road
San Antonio, Texas 78247
Toll Free: 800-255-0483
Customer Service hours: 9 a.m. - 6 p.m. (Monday - Friday, Central Time