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Buying tips

7 factors you should consider
before you buy inkjet and toner cartridges for your printer

1. Are cheaper cartridges the best choice for me?

Name brand printer ink is much more expensive compared to compatible and remanufactured cartridges (refilling your own cartridges is the most cost efficient). Cheaper prices should not mean you should sacrifice quality. However, not all of compatible and remanufactured cartridge manufacturers keep quality at the top of their priority list. When you purchase inkjet or laser toner cartridges you need to treat price and quality as equals. is adamant about selecting high quality compatible and remanufactured cartridge manufacturers. We continually and thoroughly test cartridges, and only the ones that meet's high standards are available for sale. We do not accept any printer ink cartridges that do not satisfy our quality standards..

2. Is printer ink cartridge quality assured by the online store?

It is true that all printer ink cartridges cannot be failure-free. Even major name-brand cartridges have 3-5% failure rate. That is why you need to consider quality assurance from your printer ink retailer. always tries to meet or exceed name-brand manufacturer standards. However, if for any reason, you are not satisfied with the quality and performance of your inkjet or toner cartridges, we offer the industry's best 90-Day Money Back Guarantee.

3. Does the website offer a full-coverage and hassle-free warranty?

When you have any problems with your cartridges and printer, it is a frustrating experience. It is not unusual for a company's customer support to tell you that the warranty period has expired or the problem was caused by your error. Many companies even ask you to pay for return shipping. It is important, as a customer, to choose a printer ink seller with a fair warranty policy. understands that not every customer will use their inkjet or toner cartridges right away or that things can happen where a customer needs to purchase a new printer before they could use all their cartridges in stock. That's why offers the industries best extended 3-Year Warranty on all remanufactured and compatible ink and toner cartridges. In addition, when you return cartridges, you don't have to pay a penny for shipping. Return shipping is on us.

4. Does the ink retailer offer a variety of fast shipping options?

Almost everyone has had their ink cartridges run out unexpectedly. Oftentimes you'll find good quality ink cartridges but the shipping fee is way too high. It is necessary to consider the variety of shipping options and shipping costs offered by online printer ink retailers. understands that customers have different needs. That's why we offer multiple shipping options for our customers' convenience: Ground, 2-Day and Overnight Delivery ($3.90, $4.95, and $11.96 flat price respectively). If you are concerned about shipping costs, will take care of it. You will get Free Ground Delivery on all orders over $49. That's not all. Unlike most websites, we send out every order placed before 5 pm (CT) that same day.

5. Do I need name-brands, compatibles, remanufactured cartridges or refill kits?

In some cases it is recommended to use OEM (Original Equipment Manufacturer or name-brand) printer ink. However, when using compatible or remanufactured cartridges you should not see any difference in quality compared to OEM products. Properly refilled inkjet cartridges will also have the same quality. offers a full selection of name-brand, compatible, and remanufactured cartridges, in addition to refill-kits. You will be satisfied with's thoroughly tested compatibles and remanufactured cartridges. You can also purchase inkjet refill kits from us with guaranteed quality.

6. What kind of customer service does the ink retailer offer?

Online stores, not only the printer ink market, are making it difficult to talk to and get help from customer service representatives. You should always consider how reliable and available a company's customer service is.
At you can find our customer service agent by Live Chat (an online conversation feature) as well as by phone. In each case, you will get a real person right away without going through a directory.

7. Does the printer ink retailer provide credible technical support?

Printers and cartridges can be very complicated and sometimes it's not easy to find out what to do when an error message pops up or when lights on the panel are blinking. If you have a problem and need technical support, you don't want to talk with someone whose main job is to answer the phone. They can offer information that can damage your printer. That is why you need to think about the credibility of a company's technical support.
At, all of our managers, technicians, and support staff are factory certified by Hewlett Packard and by other major printer manufacturers. Our customer service agents are not simply taking orders or transferring phone calls, they are prepared to solve your problems.
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