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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. When you are on the store pages and in the ordering system, these pages will be framed. You will have the look and feel of InkSell.com, but actually be on the order.store.yahoo.com. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Click here to go to Yahoo! Privacy Policy page


InkSell.com Privacy Policy
Revised May 11, 2005

Acecom, Inc. -San Antonio, aka InkSell.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices.

This privacy statement covers the site WWW.INKSELL.COM. Because we want to demonstrate our commitment to our users?privacy, we have agreed to disclose our privacy practices and have them reviewed for compliance by TRUSTe.

If users have questions or concerns regarding this statement, you should first contact the CUSTOMER SERVICE DEPARTMENT by email: privacy@inksell.com , by phone or postal mail. If you do not receive acknowledgment of your inquiry or it is not satisfactorily addressed, you should then contact TRUSTe through the
TRUSTe Watchdog Dispute Resolution Process(http://www.truste.org/consumers/watchdog_complaint.php).  TRUSTe will serve as a liaison with the Web site to resolve users concerns.
 

Information Collection and Use

Order
We request information from the user on our order form hosted by Yahoo! A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customerís orders. If we have trouble processing an order, the information is used to contact the user. 

Security
The security of your personal information is important to us. Although no method of transmission over the Internet, or method of electronic storage is 100% absolute secure, we follow leading industry standards to protect the personal information submitted to us, both during transmission and once we receive it.   When you enter sensitive information (such as credit card numbers) on our Yahoo-hosted order form, Yahoo encrypts the information using secure socket layer technology (SSL).  To learn more about SSL and other security measures being taken during the order process, follow this link: 
http://privacy.yahoo.com/privacy/us/security/details.html

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. To unsubscribe through the newsletter itself, click on the link provided at the bottom of every newsletter. You may also opt-out by contacting us at (800) 255-0483, or by mail to 14833 Bulverde Road, San Antonio, Texas 78247.

Service Announcements
On rare occasions it is necessary to send a service-related announcement.  For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Cookies and Log Files
This privacy statement covers the use of cookies by InkSell.com. We use cookies on our site for several purposes:  1) to track where visitors enter our site for the purpose of revenue sharing and affiliate programs; and 2) to identify and track where visitors are coming from for marketing purposes. We use log information to identify general site usage information such as peak visitor times, daily visits, etc.  We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Some of our business partners also use cookies and web beacons on our site. We have no access to or control over these cookies or web beacons. Yahoo uses web beacons to remember items placed in a shopping cart during transactions. If you reject these tracking technologies, you may still use our site, but your ability to use some areas will be limited.

Sharing
Testimonials: We reserve the right to post customer comments on our site but will not publish a  full name without permission. If we wish to include a name associated with a testimonial or survey response, we will contact that individual by phone or email requesting permission to use their complete name.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Web site, or as required by law.

Third Party Intermediaries
We use an outside delivery company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes.  Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users?personally identifiable information is not shared with third parties. Though we may use an intermediary to conduct these surveys or contests, they may not use users?personally identifiable information for any secondary purposes.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friendís name and email address. We will automatically send the friend a one-time email inviting them to visit the site. We store this information but the emails are for the sole purpose of sending this one-time email and tracking the success of our referral program.

Correcting/Updating/Deleting/Deactivating Personal Information
If a userís personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. For this, please contact Customer Support at support@inksell.com or, contact us by telephone or postal mail at the contact information listed below.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users?personally identifiable information in a manner different from that stated at the time of collection we will notify users via email and / or by posting a notice on our Web site for 30 days.

Contact
 

InkSell.com
A Division of Acecom, Inc - SA
14833 Bulverde Road
San Antonio, Texas 78247
privacy@inksell.com
Toll Free: 800-255-0483
Telephone: 210-798-0087
Fax: 210-798-0094

Customer Service hours: 9 a.m. - 6 p.m. (Monday - Friday,  Central Time Zone.)