Handle cartridges with care. Try not to touch the metal plate on the print head with your hands. Be especially careful when inserting or removing a cartridge from your printer. Be patient with the cartridge, the circuit board is sensitive and forcing the cartridge can cause permanent damage.
If you don't use your printer often, the cartridge needs to be cleaned to keep it in good working order. Periodically run the print head cleaning program to keep the nozzle working. Instructions should be included in the operations manual.
* Keeping Cartridges in Refillable Conditions
These two tips will help you increase your cartridge's refillable life:
Store your cartridges with the print head down to keep it moist and in proper working condition. Keep filled color cartridges upright. If it is left on its side can cause the colors to mix.
After removing the cartridge from the printer, refill or bring in your cartridge as soon as possible. The less exposure to air will help prevent the ink from drying and damaging the cartridge.
* Cartridge Tips
You should use your refilled cartridge within two months to ensure the cartridge will work properly.
Run test pages every week or every other week to keep the cartridge from drying out
If you are not going to use a refilled cartridge right away, wrap it in a moist paper towel and put it in an air tight plastic bag to prevent the nozzle from drying out.
* Best Time to Refill
The best time to refill your cartridge is before it is completely out of ink. Look out for signs that the ink is running low, such as light prints or white streaking. When your printer gives you the second 'low ink' warning, this is a prefect time to refill your cartridge or bring them into any of our retail locations.
*Don't let the cartridge become completely empty before you refill it because it can cause the nozzle to burn out.